Metropolitan Municipality Kayseri Transportation Inc. and KAYMEK, İşkur and Private Public Busmen with the project carried out by the Chamber of Trades for Kayseri Public Transport system continues to train the Training Program.
Kayseri Metropolitan Municipality Kayseri Transportation Inc. and KAYMEK, İşkur and Private Public Busmen with the project carried out by the Chamber of Trades for Kayseri Public Transport system continues to train the Training Program. Driver candidates are subject to practical training at the Bus Operation Directorate after their personal development training. After two months of training, the successful ones are entitled to become a public transport driver.
Drivers started two separate trainings within the scope of the Driver Academy initiated by the Metropolitan Municipality Transportation Inc. with its stakeholders. Initially, body language, communication skills, behavioral approach, stress management, driver psychology, efficient and safe driving trainings at KAYMEK and the drivers who passed the exam after these trainings are then subjected to applied training.
To date, with two separate training programs, 41 employs people. As part of the third program, 15 also came to an end in the driver training. Driver candidates passed practical training in Bus Operations Management. In the area of education, the stop locations for the drivers were determined and the representative passengers at these stops were put on the bus. The subjects such as taking the passengers to the station, taking passengers, and leaving them in the framework of traffic rules and rules were followed in detail.
Transportation Inc. Bus Operations Manager Ali Eryilmaz, not a driver Public Transport Driver said they have trained. Eryılmaz stating that the ones who are successful in the personal development trainings given in KAYMEK are taken into practical training, said that those who are successful with a one-month practical training are employed in municipal and public buses if they pass the exam.
Ali Eryılmaz, who stated that the quality of the public transport service directly affects the quality of life of the people and the quality of the service is caused by the public transport driver in the ratio of% 80-85, hizmet As we passed the gross contract public bus system for the first time in Turkey. In this system, we have kilometers of passenger performance based application. With this application we measure the performance of all vehicles. One of the performance criteria is the complaints that will arise from the dissatisfaction of the public. We monitor 24 clock vehicles with in-vehicle cameras for the measurement of complaints. Public feedback and audits on buses also affect performance. These studies increase the overall quality, Bu he said.
Metropolitan Municipality Transportation Inc. the drivers of the trainings of the Kayseri Metropolitan Municipality and Transportation Inc. to improve the quality of services they said they received.