'TOTAL Istanbul Airport' was selected as the Best TOTAL Station in Europe in the TOP Star Challenge Competition, organized by TotalEnergies and evaluating 8 TOTAL stations from 6 countries in Europe.
TOTAL Stations, the brand of Güzel Enerji, which is part of the OYAK Group of Companies, continues to reap the fruits of its priority of quality and customer satisfaction. 'TOTAL Istanbul Airport' was selected as the best in Europe in the TOP Star Challenge Competition, organized by TotalEnergies and where 'Europe's Best TOTAL Station' was determined.
Making a difference with the privileged services it offers to its customers in the sector, 'TOTAL Istanbul Airport' was selected first among the TOTAL stations participating in the TOP Star Challenge Competition. In the competition where the performance criteria that ensure being the best station are evaluated; Standing out with its service and product quality, innovation, customer satisfaction and social responsibility approach, TOTAL Istanbul Airport, with its 24 pump islands, is the largest station among the TOTAL Stations on the European Side of Istanbul, as well as serving over 8 thousand vehicles and over 10 thousand guests per day. gives. The station, which also facilitates the lives of its customers in non-fuel activities and improves their experience, Cafe Bonjour market with more than 2 product varieties in different categories and the concept of Bi Fine Tastes, Gloria Jean's coffee corner, toilets provided with ozone technology, video call center for hearing-impaired guests service, resting and working areas and wireless charging points offer a unique living space experience. TOTAL Istanbul Airport, which has become a stopping point in meeting customer needs in the best way, is also among the TOTAL Stations with the highest customer satisfaction, with a mystery shopper score of 2021 in 98.2 and a hygiene score of 100 full points. The station received the Basic Level Zero Waste Certificate in 2021, proving that it offers high standards in environmental and recycling applications.
Stating that the primary goal of all TOTAL Stations is to meet the services their guests expect from a living space, Güzel Enerji Fuel Oil General Manager Tolga Işıltan said, “It is a source of pride for our country that the European winner has been selected among the TOTAL Stations in Turkey. Our TOTAL stations; The fact that they stand out with their sales performance, hygiene practices, food and beverage areas and the privileged services they offer to disadvantaged individuals is the indicator of our service quality at international level. Our 'TOTAL Istanbul Airport' station, which was chosen as the Best Station in Europe in the TOP Star Challenge Competition, served 36 million 988 thousand 563 passengers last year, according to ACI Europe's report, and is the closest and closest to Istanbul Airport, the busiest airport in Europe. Our biggest station. TOTAL Istanbul Airport Station not only provides fuel shopping, but also provides access to all products and services that our guests need during their journeys.
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