SunExpress won the "World's Best Holiday Airline" award at the World Airline 2022 Awards organized by Skytrax. SunExpress, a joint venture of Turkish Airlines and Lufthansa, was deemed worthy of the “World's Best Holiday Airline” award at the Skytrax World Airline Awards, known as the Oscar of the aviation industry.
Regarding the award, Max Kownatzki, CEO of SunExpress, commented: “We are very happy to be deemed worthy of this prestigious award by our passengers. We always put our guests at the center of our business and strive to give them the best possible experience at every moment of their journey. After two difficult years for the aviation industry, this great success we achieved at the World Airlines Awards was the best indicator of the outstanding effort we put into our guests. It is a source of great pleasure for us to see that this award is based on direct feedback from passengers, and that our guests appreciate the devoted work of all our teams on this occasion. I would like to thank our esteemed guests and our team who provide the best service to our guests with the same passion and professionalism every day. We will continue to listen carefully to the expectations and demands of our guests, and to invest in our products and services in the air and on the ground.”
Regarding the award, Skytrax CEO Edward Plaisted said, “Congratulations to SunExpress, who was selected as the “World's Best Holiday Airline” as a result of the passenger vote. “This award is an outstanding achievement highlighting the quality of the experience SunExpress offers to its customers at a time when the world is recovering from the effects of the pandemic and many aviation companies are tackling major challenges.”
Announced annually by the international air transport rating agency Skytrax, the awards are determined by the result of a global survey conducted to measure passenger satisfaction. This year, the online survey was conducted between September 2021 and August 2022 with the participation of approximately 100 million passengers from 14 countries.
With its holiday airline expertise, SunExpress was named “Turkey's Best Holiday Airline” for the past 3 years in a row at the World Airline Awards.