Emirates Enhances Airport Experience with Self Check-In Kiosks in Dubai

Emirates Enhances Airport Experience with Self Check-In Kiosks in Dubai
Emirates Enhances Airport Experience with Self Check-In Kiosks in Dubai

Emirates launches self check-in and baggage delivery kiosks for a faster and easier airport experience at Dubai International Airport Terminal 3. The service is currently offered to passengers traveling to all cities except the USA, Canada, China, India and Hong Kong where there are additional requirements.


Complementing Emirates' check-in counters, 16 new self-service baggage delivery machines and 8 self-service kiosks will improve the passenger experience in Dubai by reducing the waiting time of passengers during peak periods. More self-service facilities are planned to be added in the coming months.

Kiosks allow passengers to check-in, get boarding passes, select seats and deliver luggage. Emirates staff will continue to provide any necessary assistance, vehicles are fully self-service and will allow passengers to quickly cross the airport and proceed directly to passport control counters. Vehicles are regularly cleaned and disinfected, and hand disinfectants are also available for passengers to use.

This new product is part of Emirates' continuous investment in products and services to deliver a unique travel experience on the ground and on board, and has been developed within Emirates in collaboration with Dubai Aviation Engineering Projects and Dubai Airports. Self check-in kiosks will be continually developed to offer new features such as future touchdown and self-rebooking of passengers.

Flexibility and security: Emirates' booking policies offer passengers flexibility and confidence in their travel plans. Passengers who purchase an Emirates ticket to travel on or before 31 March 2021 can take advantage of booking conditions and options that offer travel flexibility if they have to change their travel plans. Passengers have the option of changing their travel dates, extending their ticket validity period by two years, or converting their tickets into travel coupons and using them for future flight tickets for themselves or their family and friends. You can learn more by clicking here.

COVID-19 PCR testing: Emirates passengers who need a COVID-19 PCR test document prior to departure from Dubai can benefit from special rates at the American Hospital and affiliated clinics in Dubai by simply showing their ticket or boarding pass. It is also possible to test at home or in the office, which gives results within 48 hours. For more information: http://www.emirates.com/flytoDubai

Free, global coverage for COVID-19-related costs: If they are diagnosed with COVID-19 during their travel, passengers can now travel confidently, thanks to the airline's commitment to free COVID-19-related medical costs. This coverage is valid for passengers flying with Emirates until 31 December 2020 (first flight must be completed on or before 31 December 2020). Passengers benefit from this application for 31 days from the moment they take their first flight. With this application, Emirates passengers continue to benefit from the assurance of this coverage even if they travel to another city after arriving with Emirates in the city they are flying to. More information can be found at: https://www.emirates.com/tr/turkish/help/covid19-cover/ .

Health and safety: Emirates has implemented a comprehensive set of measures, including the distribution of free hygiene kits containing masks, gloves, hand sanitizer and antibacterial wipes to all passengers to ensure the safety of passengers and employees on every step of their journey, both on the ground and on board. For more information about these measures and the services offered on each flight, visit: https://www.emirates.com/tr/turkish/help/your-safety/ .

Tourist entry requirements: For more information on entry requirements for international visitors to Dubai, please visit: https://www.emirates.com/tr/turkish/help/flying-to-and-from-dubai/

Dubai residents can check the latest travel conditions at: https://www.emirates.com/tr/turkish/help/flying-to-and-from-dubai/


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