frequently asked questions

Headline Frequently Asked Questions

HEPP Code Travel Permit Document Does Not Substitute! You need to buy both HES codes and travel permit documents. TCDD Taşımacılık A.Ş shared a video about how to get High Speed ​​Train (YHT) tickets with the code obtained from Hayat Eve Sığar (HEPP) application. In the video, the citizens who have “Travel Permit Certificate” are also told how to get tickets with the code they received through Hayat Eve Sığar (HEPP) application. For video and picture narration Click here...



TCDD Tasimacilik AS suspended High Speed ​​Train (YHT), regional train and mainline train services, which were suspended due to the coronavirus outbreak. YHT services, which have opened in the past months, continue in a controlled manner, but there is still no improvement on when the regional train and mainline train services will start! For details Click here...



Load More

Popular Questions and Answers

TCDD Tasimacilik AS suspended High Speed ​​Train (YHT), regional train and mainline train services, which were suspended due to the coronavirus outbreak. YHT services, which have opened in the past months, continue in a controlled manner, but there is still no improvement on when the regional train and mainline train services will start! For details Click here...



One-way ticket prices 480 pounds for one person, 600 pounds for double people are offered for sale. 20% discount is provided for both the round trip and 'young ticket' buyers for discounted tickets. Young people between the ages of 13-26 can benefit from this 'young ticket' discount. In addition, teachers, military passengers, groups of at least 12 people, people with press cards, disabled people, children between the ages of 12-18 and TCDD retired spouse 20 percent discount, 65 percent discount over 50 and TCDD employee free travel opportunities are offered. .

Full (Single) 480.00 TL
Full (Two People) 600.00 TL
Young (Single) 384.00 TL
Young (Double) 489.00 TL
Over 65 (Single) 240.00 TL
Over 65 (Double) 300.00 TL


Dogu Express is a train run by passenger and restaurant wagons operated by diesel locomotive operated by TCDD Taşımacık AŞ.

RayHaber To access the interactive Eastern Express Map prepared by Click here...



HEPP Code Travel Permit Document Does Not Substitute! You need to buy both HES codes and travel permit documents. TCDD Taşımacılık A.Ş shared a video about how to get High Speed ​​Train (YHT) tickets with the code obtained from Hayat Eve Sığar (HEPP) application. In the video, the citizens who have “Travel Permit Certificate” are also told how to get tickets with the code they received through Hayat Eve Sığar (HEPP) application. For video and picture narration Click here...



The East Express completes the journey between Ankara and Kars in approximately 24 hours and 30 minutes.

RayHaber To access the interactive Eastern Express Map prepared by Click here...



Load More

Current Questions and Answers

I am under 18, how can I get the HES code? Passengers under the age of 18 can obtain their HES code in 2 ways. Write HES and leave a space between them, respectively; TC identity number, last 4 digits of TC identity serial number and sharing period are written and sent to 2023 as an SMS. For details Click here ...



If you send an SMS to the short number 2023 by leaving a space between them, you can get your HES code. For details Click here ...



The HES code has been designed for all passengers to travel safely. The use of this system, which will be valid in plane, train, urban public transportation and bus travels, is compulsory for adult and child passengers, while in-city public transport and domestic travels and check-in activities are compulsory for adult and child passengers, while infant passengers under the age of 2 do not need to have a code. For details Click here ...



In order to receive HES code via text message, it will be sufficient to write HES and enter the following information of your spouse or children with a space between them: TR ID number, last 4 digits of TC ID serial number and sharing time (in number of days) will be written and SMS will be sent to 2023. can be thrown. For details Click here ...



The HES code can be valid for a certain period of time or indefinitely. Your HES code must be valid for at least 7 more days from the last travel end date. For details Click here ...



Load More