HGS system collapsed

The HGS system collapsed: HGS, which has been implemented for two years in motorway and bridge crossings, does not stop behind problems. The system, which suffered thousands of drivers due to the reading error, reflected the toll, which was 1.75, as 165 TL. Some drivers can even receive thousands of pounds.
In HGS, which started to be implemented two years ago to speed up the traffic flow in highway and bridge crossings, the problems are not cut back. The system, which suffered thousands of drivers due to the reading error, reflected the toll from 1,75 TL to 165 TL. HGS also received a fee for the road it does not pass through the drivers.
Drivers pay for the failures in the Rapid Access System. The HGS system, which has been continuously failing for two years, has rebelled. The system finally started fining thousands of liras for reading errors. Drivers had to pay for the road they did not pass. As for the drivers who receive the penalty, no notification is received, nor is information is provided. The customer service line that drivers call is not working. The messages written on the website are rejected by the system.
11 SOLID WAS CROSSED
Fahri Erata, one of the drivers who were the victims of the HGS system, had to pay 1,75 TL for the toll, and had to pay 165 TL due to the system's failures. The price between Ankara and Çamlıca, the farthest distance in the penalty imposed on Erata, was reflected. Erata said, “While our balance is sufficient for the transition fee of Samandıra-Çamlıca route, which I use for business, 1,75 TL, 10 TL, which is Ankara-Çamlıca fee, is not enough. "I am paying 15 TL for the passes for Samandira - Camlica route, which means approximately 165 times the penalty."
HGS READING PUNISHED
Seda Gamze K. received a criminal notification due to the fact that the label was not read. The customer service that he called for information about the penalty did not respond. Gamze K. “Line 4441117 says either it does not open at all, or call our lines again in the coming hours. Twenty times, the same answering machine says the same thing. Either it's really busy or nobody is looking. ”
WANTED THE MONEY OF THE ROAD
Atakan B. was asked to pay for the highway he did not use. Realizing the situation from the questioning through HGS, driver Atakan B said, “I had a illegal transition from FSM to my vehicle, but of course there is no such thing. this event happens to me for the 4th time ”.
No answer to the petition written!
Another malfunction in the HGS system is the penalty for illegal passage despite the balance. Drivers complain of this the most. Harun P .: “I had many passes in my HGS passes that were considered to be illegal passes even though there was a balance on my HGS card, and while passing through HGS, they cut the balance in my account by cutting 1,35-4,40 in one pass at 13,50 and 15,00 pass charges. and made my other passes illegal. I went to the incident, wrote a petition, it was said, 'It will be returned as soon as possible', but neither a mail nor a phone call came. ”