Violence in Healthcare: Incidents in Emergency Services and Solution Suggestions
The health sector plays a critical role in protecting public health. However, in recent years, violence in health The increase in incidents has become a major problem that threatens the safety of workers in this sector. Selcuk University Faculty of Medicine Emergency ServiceThe latest incident in , reveals the extent of this problem. An intern doctor was taken to hospital by a patient's relative verbal violence and this situation caused healthcare workers to experience psychological trauma.
Causes and Effects of Violence
There are many reasons for violence in healthcare. First of all, patient satisfaction focused healthcare system and the inadequacy of health services increases the anger of patients and their relatives. This situation creates great pressure on health workers and incidents of violence In addition, the difficulties faced by healthcare professionals, increased workloads and inadequate security measures are among the factors that trigger this situation.
Details of the Incident and Vulnerabilities
In the incident that took place in the Emergency Department of Selcuk University Faculty of Medicine, an intern doctor was threatened by a patient's relative and had to lock himself in the doctor's room. However, during this process, security guards ve law enforcement did not intervene. This situation shows that there is a serious security gap in areas where health services are provided. The safety of health workers is as important as the safety of patients and there are steps that need to be taken in this regard.
Preventive Measures and Solution Suggestions
Various measures need to be taken to prevent violence in healthcare. First of all, increasing security measures and strengthening of security systems in emergency services is essential. In addition, healthcare professionals training programs These programs should aim to improve the skills of healthcare professionals to cope with violence.
- Safe Areas Should Be Created: Areas where emergency services staff can feel safe should be created.
- Rapid Response Teams Should Be Established: Teams that can respond quickly at the time of an incident need to be trained regularly.
- Judicial Processes Should Be Accelerated: Judicial processes should be accelerated and deterrent punishments should be given to those who commit violence in healthcare.
Supporting Healthcare Workers
The increase in violence in healthcare also negatively affects the mental health of healthcare workers. Therefore, supporting healthcare workers is of great importance. Creating mechanisms where employees can receive psychological support will help them overcome such traumas. In addition, unions ve professional organizations Taking an active role in this issue will be an important step in the fight against violence in healthcare.
Result and Expectations
Violence in healthcare has become an issue that affects not only healthcare professionals but also the entire society. In order to solve this problem, both the public and private sectors need to work together. During the provision of healthcare services, ensuring securityIt is essential to take the necessary measures to protect healthcare workers and prevent violence. All stakeholders in the healthcare sector being sensitive to this issue and doing their part will be a critical step to prevent future violence.
