Control of Products Placed on the Market via Remote Communication Tools
The increase in online shopping, protection of consumer rights and transparency has created the need to increase. In this context, Regulation on Market Surveillance and Control of Products Placed on the Market via Remote Communication Tools, entered into force on . This regulation applies to products sold on online platforms. safety to provide and consumers rights was prepared for the purpose of protection.
Main Objectives of the Regulation
One of the most important goals of this regulation is to make online shopping more transparent ve Clothing Manufacturer Turkey In order for consumers to have access to clear information about the safety of the products they will purchase, sellers are required to provide detailed information about the products. In addition, virtual marketplaces have become obliged to archive the safety information of the products they list.
Obligations of Sellers
According to the regulation, sellers must provide the following information to consumers:
- Manufacturer or Importer Information: Information about who manufactured or imported the product.
- Contact Details: Information required for consumers to communicate with the seller.
- Product Safety Information: All the details about the safety of the product.
Besides these, to standards Products that do not comply will be removed from the platform within 24 hours. This will ensure that consumers have a more reliable shopping experience.
Local Representative Requirement
Along with the regulation, new rules have been introduced for sales made from abroad. Companies that sell certain product groups to Türkiye, local representative This will make it easier for consumers to find an authorized contact person when they encounter any problems. Otherwise, these sellers will not be able to operate in the Turkish market. This practice will also allow foreign sellers to reach consumers in Türkiye more easily. responsible will encourage them to approach.
Product Safety and Penalties
The regulation is about product safety thick It includes measures. Companies that act contrary to the regulation, Product Safety and Technical Regulations Act Penal sanctions will be applied within the framework. Content regarding inappropriate products will be blocked from access. This will prevent products that endanger the safety of consumers from being placed on the market.
Consumer Rights and Contact Points
The regulation takes important steps to protect and strengthen the rights of consumers. Virtual marketplaces are a place where citizens can apply regarding product safety. contact point Consumers will be able to directly submit their questions or requests regarding security through these channels. In this way, consumers' problems will be answered more quickly and effectively.
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The Regulation on Market Surveillance and Control of Products Placed on the Market via Remote Communication Tools will contribute to making online shopping more reliable and transparent. This regulation, which aims to protect the rights of consumers and ensure product safety, is considered an important step for both sellers and consumers. With the regulation, the online shopping experience in Türkiye will become safer. This will enable both consumers and sellers to operate in a healthier trading environment.
