📩 19/09/2023 14:23
Following the successful launch of Emirates' inflight meal pre-ordering initiative on UK routes and positive feedback from passengers, the service is now being expanded to include routes to and from European cities such as Prague, Warsaw, Venice, Rome, Bologna, Vienna, and more. Moscow, Istanbul, Dublin, Hamburg, Saint Petersburg, Brussels and Madrid, as well as Seychelles and Mauritius.
This initiative will be expanded to other world routes in the coming months. The new service allows Business Class passengers to pre-select their main meal 14 days to 24 hours before departure, ensuring they receive their preferred meal every time, while also helping to reduce food waste.
Emirates passengers will be able to enjoy fine dining experiences above the clouds and choose from a menu of dishes inspired by their region and prepared with a variety of ingredients by viewing the inflight menu on Emirates.com or the Emirates app up to two weeks before their flight. local ingredients. Breakfast includes chocolate chip pancakes with hazelnuts, apricot compote and ricotta sour cream. You can order beef tenderloin with thyme sauce, baked potato wedges and steamed vegetables for lunch, and pan-fried salmon trout with saffron cream, blanched green beans, beetroot compote and spring onion polenta for dinner.
On board, staff use digital devices to display the pre-ordered menu and serve the selected meal to passengers. Meal pre-ordering is an addition to the existing data collection and evaluation process using artificial intelligence designed to track customer preferences. This system simplifies menu planning, optimizes food presentation and minimizes waste.
Digital travel and innovation is Emirates' main focus. In addition to the meal pre-ordering service, Emirates customers can also benefit from website or app check-in, digital boarding passes and itinerary management, access to a digital in-flight menu and easy Skywards registration for instant access to complimentary flights.