Anadolu Isuzu Opened European Logistics Center in Stuttgart

Anadolu Isuzu opened its European logistics center in Stuttgart, Germany, in line with its goal of improving after-sales service quality and customer satisfaction in foreign markets.

Turkey's commercial vehicle brand Anadolu Isuzu continues its strategic investments focused on both opening up to new markets and strengthening its presence in existing markets in line with its global growth target. Anadolu Isuzu, which has reached the highest figures in the company's history with its recent export successes, opened a logistics center in Stuttgart, Germany, in line with its goal of strengthening its sales and service network. The center, which will make a difference in Anadolu Isuzu's after-sales services, aims to develop high-quality and customer-oriented after-sales service.

The logistics center, which has the capacity to ship spare parts every day, aims to significantly speed up and facilitate business processes by minimizing spare parts waiting and transfer times for Anadolu Isuzu's distributors in Europe. Thanks to the European Logistics Center, Anadolu Isuzu will reduce the delivery times of spare parts, which are of great importance especially in after-sales services, to one day.

Anadolu Isuzu Group Director for Operational Functions, Hakan Özenç, said that logistics is one of the most important links in the supply chain processes in the automotive industry.

“As Anadolu Isuzu, we always aim for excellence and sustainability in customer satisfaction. In this direction, we develop the most suitable solutions for the wishes and needs of our customers in foreign markets as well as in the country. Our logistics center, which we opened in Stuttgart, Germany, will play a critical role in the most accurate and efficient planning of our shipments to our European export markets, and in the effective management of all relevant business processes. This center will greatly accelerate the shipment of automotive spare parts to service and maintenance stations, which is a challenging logistics operation. Our European logistics center represents an important step towards the effective and efficient realization of our logistics services and achieving high customer satisfaction in line with our growth targets.”