Ukrainian railways Ukrzaliznytsia brought the opportunity to buy tickets thanks to the chatbot offered via Telegram and Viber.
According to the press service of Ukrzaliznytsia, from October 1, the official in Viber and Telegram sohbet started selling all long-distance train tickets on its robot.
The chatbot has the functions of buying and returning tickets, ordering food during the trip, viewing the timetable, informing about the arrival, train delay, status monitoring. There is also an online scoreboard of seven train stations in the country: Kiev, Odessa, Dnipro, Lviv, Kharkov, Krivoy Rog and Kovel.
In addition, sohbet It is possible to evaluate the quality of the trip, the cleanliness of the wagons and the staff and leave feedback on the robot.
Travel documents for trains to Austria, Hungary, Slovakia and Moldova can only be obtained from railway ticket offices.