General Directorate of Population and Citizenship Affairs (NVIGM) Call Center ALO 199, in the EMEA (Europe-Middle East and Africa) regional finals organized by ContactCenterWorld.com (CCW), the largest worldwide organization of the call center industry with the participation of 80 companies from more than 2.000 countries, It won a gold medal in the Best Call Center category.
Thus, NVIGM Call Center won the right to represent the EMEA region in the Best Call Center category in the world finals of ALO 199 Contact Center World Events to be held online.
Within the scope of Contact Center World Events, where the international call center industry meets, competitions are held in 40 different categories and the best call centers in the world are determined. The call centers that come first in the regional finals then compete in the world finals of the organization.
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