Primeclass, the brand of TAV Operations Services, a subsidiary of TAV Airports, became the first independent private passenger lounge operator to receive 19 stars from Skytrax within the scope of COVID-5 measures. The lounges in Muscat and Riga airports operated by Primeclass were evaluated according to more than 150 criteria.
Primeclass became the world's first independent passenger lounge operator to receive 19 stars, the highest category in the "COVID-5 Airline Private Passenger Lounge Hygiene and Safety Rating" conducted by Skytrax, the international air transport rating agency.
Primeclass private passenger lounges at Muscat and Riga airports have been awarded a certificate as a result of inspections carried out according to more than 150 criteria for protecting passengers and employees.
Güçlü Batkın, TAV Operations Services Chief Executive Officer, said: “We are excited to be the first private passenger lounge operator to receive five stars from Skytrax against COVID-19 on a global scale. We offer a safe travel experience by providing the highest level of hygiene with Primeclass lounge for our passengers traveling during the pandemic process we are in. In addition, we provide a safe experience without compromising taste standards with the contactless processes we provide in the food and beverages served. We apply all the criteria we provide in Muscat and Riga in all of the nearly 19 private passenger lounges we operate in 60 countries. In the coming days, especially taking certification for all our operations, our passenger lounge in Turkey 'new comfort' We will strengthen our commitment, "he said.
Skytrax's Chief Executive Officer Edward Plaisted said, “We have introduced the 'New Comfort' concept, which includes basic safety measures such as social distance regulation, increased cleaning and hygiene, food and beverage services adapted to the current situation and contactless service in private passenger lounges in Primeclass, Muscat and Riga. It is widely practiced. The services offered in the halls and these measures were the most important factor in Primeclass's 19-Star rating for COVID-5. Stable and continuous implementation of these protocols is of great importance in terms of showing their guests that they provide the hygiene and safety they commit ”.