IETT Psychologists Observed Metrobus Drivers; Metrobus drivers serving Istanbul residents 7 day 24 hours had special visitors in the rest areas. IETT psychologists landed on the field, spent time chatting with the drivers. Psychologists made observations by traveling next to the driver's cabin in the metrobus.
Psychologists employed in the Human Resources and Training Department of the General Directorate of IETT Enterprises have landed in the field for support activities for the drivers.
Psychologists of the institution came together with the drivers in Edirnekapı Garage and gave them consultancy services. Psychologists chatting with drivers and listening to their problems, then went on the metrobus ride with the drivers.
Observing their situation on site by making empathy with the drivers, psychologists also examined the passengers. Stress points evaluating experts, took notes for training.
Psychologists provide drivers with effective communication skills, stress management, anger control, conflict and crisis management, occupational diseases and group therapies.
Psychologist Ebrar Yenice Kanık, who came together with the drivers, stated that passenger density and traffic conditions can be a source of stress for the drivers from time to time, which is the most important element of public transportation.
“We believe that the ability of drivers to cope with stress on healthy roads will improve both the quality of public transportation and the safety of road and passengers. For this purpose, we are in intensive contact with the drivers as psychologists of the Mental Health Center established within IETT. We provide individual psychological counseling, training, group therapy and drama services to drivers in order to cope with the crisis situations in traffic. The focus of these activities is on competence such as anger management, coping with stress and effective communication skills. ”
Kanik said, “We have chat times with psychologists in the lounge to allow drivers to share their experiences not only in times of crisis but also in a routine workflow. We also accompany our drivers from time to time to identify areas where they need support at work. ”
IETT Mental Health and Psychotechnical Assessment Center in Ikitelli Garage, psychotechnical assessments are made for drivers. Psychologists; IETT provides mental health screenings, drama trainings and individual psychological counseling to its drivers.
In the center, tests such as selective attention, continuous attention, response speed, reasoning, visual perception, continuity in visual perception, speed and distance perception, hand-eye coordination, personality inventory for driving are also applied.