11 November The 2019 of the Dubai Tram at 5. celebrating its anniversary, the Highways and Transportation Authority (RTA) reported that tram is an important component of Dubai's rail systems and public transport network. The tram is an ideal public transport for visitors and tourists coming to Dubai.
Due to the increasing number of vehicles, people prefer the tram that facilitates transportation. Since the opening of the tram, 2014 has carried more than 28 million passengers.
On this occasion, RTA praised the efforts of the successful tram operator Serco, who scored 99,9% in service and received an 2016 star rating in 5 in the International Standards of Service Excellence (TISSE).