Citizen Satisfaction in Public Transportation Priority in Sakarya


Sakarya Metropolitan Municipality Transportation Department of the teams connected to the public transport continues to work to increase satisfaction in public transport.

The teams connected to the Department of Transportation of the Metropolitan Municipality continue to control the air conditioning and cleaning of public transport vehicles. In addition to routine inspection work, the teams perform their work in line with the demands of citizens, whether the cooling systems work in public transport vehicles, whether the vehicle is cared for cleanliness and whether the vehicles are in accordance with the regulations of public transport are carrying out strict controls. Penalties are applied to public transport vehicles that are determined to be non-compliant with the controls as required by the relevant regulation. In a statement made by the Department of Transportation, “We wish our citizens to report their complaints about public transportation by calling ALO 153 and the Metropolitan Solution Desk and to ensure that the sensitivities that will increase the satisfaction of our citizens will be taken into consideration AL.

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