UPS Became the Best Logistics Brand in Customer Experience: In the Customer Experience Index organized by Şikayetvar.com, UPS was chosen as the brand that best manages the customer experience in the logistics industry. Şikayetvar.com, while Turkey is the largest customer complaints platform, it is used as a reference for reliable brands by consumers when shopping.
"Our customers and we are proud because of it is very important, so this award for their satisfaction UPS." Said UPS Turkey General Manager of Horizon Akaltın remarks he continued as follows: "the eyes of our customers with this index learn that UPS's see how we have the opportunity and We will continue to strive to provide the best possible customer experience.
UPS won the Excellent Customer Experience Award with the award ceremony held during the Customer Experience Summit at Point Hotel Barbaros. The index uses more than 400.000 consumer surveys, which evaluate criteria such as customer satisfaction levels and appreciations from customers.