Award to IETT quality: IETT shared two international awards at 2016 with its employees. At the ceremony attended by 700 IETT staff at the Istanbul Bağlarbaşı Congress and Culture Center, Performance Improvement System (PGS) and Accident awards were distributed.
IETT General Manager Arif Emecen said, “Public transportation in Istanbul is not what we want yet. Our target; secure, comfortable, fast public transportation by providing integration between all systems and vehicles. We strive to move our service quality up further. Our way is long but the prizes are proof that we are on the right track. In this way, we will continue to move forward with determination and determination. Bu
Istanbul to serving the 146 years, urban public transportation Turkey's most established and trusted brand IETT last year, won two international awards; European Quality Management Foundation (EFQM) shared the ü Achievement in Excellence in Customer Value ü category and Stevie International Business Awards Human Resources Bronze Award. In the ceremony attended by 700 IETT staff, awards were also distributed to the members of the Istanbul Bağlarbaşı Convention and Culture Center. Dursun Kaya, who received the highest score in PGS, was the 'Captain Driver of the Year'.
Performance evaluation started at 2012
Within the scope of PGS in IETT, drivers have been evaluated twice a year by their managers since 2012. In the PGS, which is carried out to inform employees about their business goals, to see competency standards and to improve their performance, evaluations are carried out through a special software. In 2015, in the PGS, where civil servant personnel are included, drivers, workers and officials entering the first percent of the 3 are entitled to receive awards. Drivers who do not have any accidents in the 3 year are also given the award of Accident.
Arif Emecen: “We are on the way to quality Ar
IETT General Manager Arif Emecen made a speech at the ceremony, if Public transportation in Istanbul is not at the point we want yet. There are problems, but our goal; Integration between all systems and tools, providing a safe, comfortable, fast public transport service by providing an efficient and effective way. To continuously improve our service quality. We know that we can lighten the traffic problem of Istanbul by popularizing and increasing the use of public transportation. We, as IETT, believe that we will achieve this. We are working with all our employees to increase our service quality and to increase the comfort in public transportation. We have a long way to go but the international awards we received are proof that we are on the right track. In this way, we will continue to move forward with determination and determination. Bu
Arif Emecen stated that he expects all IETT employees to be ambitious about the PGS awards and he addressed the employees as follows; Kal In order to increase the service quality of IETT, our friends who have the highest scores in PGS have a great share. Our goal is that all IETT employees are assertive in PGS. There is this understanding on the basis of awards. This competitiveness contributes to IETT and thus, we carry our service quality more together. Kal
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