MOTAŞ Certifies Quality

MOTAŞ Certifies Quality: Tamgacı “We document our public transportation service that we carry out in accordance with our people-oriented business policy”.

Our General Manager Anwar Sadat Tamgacı stated that the quality management training was given to our employees within the framework of the change we initiated six months ago for better and high quality service. Erçev Within this frame, our drivers have been given a quality management training throughout the day in Malatya Metropolitan Municipality Conference Hall by a private company that we have agreed on. Daha

I We are Boosting Service Standards “

Our General Manager stated the following in the context of the change and transformation they initiated at MOTAŞ: dönüşüm Our public transport service in Malatya; 6 started the Integrated Management System studies a month ago to increase service standards, to increase customer satisfaction and to support the business policy. Quality Management System team, Environmental team, Occupational Health and Safety teams in the first stage by establishing;

• ISO 9001 (Quality Standard)
• ISO 14001 (Environmental Management Standard)
• OHSAS 18001 (Occupational Health and Safety Standard)

We have created an integrated management system awareness. Each member of the Quality Management System team has measured the objectives and performances by working to assess the structure of the company and the general situation. Our team completed the documentation stage and started to work to instill the consciousness of Integrated Management System to all of our staff. In this sense, our personnel were provided with Integrated Management System Documentation Training and Integrated Management System Fundamentals trainings Bu.

Ü We Provided Change and Transformation “

Following the announcement of our General Manager; “In order to document the service quality by agreeing with a consulting company within the framework of the change and transformation work we initiated ISO 9001 Quality CertificateWe have applied for ISO 14001 Environmental Management and OHSAS 18001 Occupational Health and Safety documents. After the application of the Integrated Management System, we established teams and planned the company in order to realize the necessary change and transformation. We provided the necessary transformations within the company. We addressed our deficiencies in occupational health and safety. In this context, we have prepared quality management training for our administrative staff, as well as our level and chauffeur staff, and prepared them for integration. Our work will be concluded as of April. Our aim in all these works is to serve our people better. ”