📩 18/03/2023 11:15
With the Burulaş call center, your bus is as close as a phone call. Thanks to the European standards call center put into service by Bursa Metropolitan Municipality's transportation company Burulaş, citizens will be able to instantly access information such as the nearest bus stop, when the bus will arrive, and which routes to follow.
Approximately 700 thousand people in the metropolitan metropolitan area in Bursa by means of public transport such as buses, trams and Bursaray. In the call center at the European standards established within the body of Buruluş, the 24 watch of the day is publicly monitored and the 10 staff at the center are instantly evaluating the requests and complaints received from the citizens. Calling the call center's 444 99 16 line, citizens can instantly find the nearest bus stop to their location, the bus's arrival time and the bus to which they want to go.
Mayor Recep Altepe, who visited the call center, received information about the operation of the system from Burulaş General Manager Levent Fidansoy. Reminiscent of the principle of providing the best service to the citizens of Burcu Altepe, in this direction, the technological infrastructure in the service units are renewing every day. Burulaş established call center in the call center staff 10 24 hours of uninterrupted service, voicing President Altepe, personel All the public transport services are monitored at this center. It is known which vehicle is going on how many kilometers is on the route. 444 99 16 3 is the nearest stop to our call center, the bus to which the bus will go, where the bus will arrive at which stop the time. 2 3'den 1'den now calls to the call center to get information, 40'de to complain for XNUMX. All demands and complaints of our people are followed with great care. The mobile phone and internet applications of this system, which can be reached by phone, will be activated soon. XNUMX of the data has been installed. When this system is finished, our citizens will be able to enter their computers or mobile phones, and they will be able to see the points of the buses that are on the way. Bu
Citizens will be able to contact the call center on 444 99 16 or at firstname.lastname@example.org.